Friday, September 21, 2012

How To Use Your Bird Brain Designs Reward Points

Our Reward Points program has been a huge success and we are thrilled that so many people have signed up to be part of the program.

We do get questions every so often about how to check the points balance and how to use your points during the checkout process.

This document should help with both of those items

If you ever do need help or have questions you can send an email to or call 707-279-8787

How to Check your Reward Points Balance

To check the balance of your Reward Points you will first need to login to the Bird Brain Designs website. On any page on the website at the top of the page will be a Log in link.

clip_image002 Figure 1 – Login Link

Clicking this link will take you to the Sign In page. From here you enter your email address and password and click the Log in button.

clip_image004 Figure 2 – Sign In Page

You can verify that you are logged in by looking at the status bar at the top of the page. If the status bar has your email address and the link next to it now says Log out then you know you have been successful in getting logged in.

The next step is to go to the My Account page. You can either click your email address in the status bar or the My Account link in the purple bar. Both are circled in figure 3.

clip_image006Figure 3 – Logged In and Getting to the My Account page

From the My Account page you can click on the Reward Points tab and view your current balance at the top and the history of your points in the table below.

clip_image008Figure 4 – My Account page with the Reward Points tab selected

How to Use Your Reward Points

Using your Reward Points is completed on the Payment Method step of the checkout process. Starting at the Shopping Cart page you will NOT see indication of your Reward Points. In figure 5 below you can see the Sub-Total but there is nothing about the Reward Points.

clip_image010Figure 5 – Shopping Cart Page

When get to the Payment Method step of the checkout you will see a checkbox option at the top of the step which gives you the option to use your points. If you check the box then your total will be reduced by the amount of points you have in your balance. You also have the option of not checking the box and saving your points for another order.

clip_image012Figure 6 – Payment Method Step with Reward Points selected

When you get to the Order Summary (the last step of the check-out), you will see that your points have been used to reduce your total by the amount of points you have. In the example in figure 7 it has reduced the order total by $5.00.

clip_image002[5]Figure 7 – Order Summary Page with Reward Points deducted from the total.


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